Welcome to the OriginUK.com.bd website (the “Site”) operated by OriginUK (“we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal information. To learn more about how we collect, use, and protect your information, please read this Privacy Policy carefully.

This Privacy Policy explains how we collect, use, store, and, under certain circumstances, disclose your personal information. It also explains the steps we take to secure your personal information and your rights regarding the collection, use, and disclosure of your information. By visiting or using our Site, creating an account, or placing an order, you acknowledge the practices described in this Policy.

Data protection is a matter of trust, and your privacy is important to us. We will only use your name and other personal information in accordance with this Privacy Policy. We collect information only when it is necessary for our business operations, order processing, customer service, and the provision of our services.

We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable laws and regulations.

You can visit and browse our Site without creating an account or providing personal details. However, certain features, such as placing an order, creating an account, or contacting our customer support team, may require you to provide personal information.

1. Data That We Collect

We may collect various types of information when you visit our Site, create an account, communicate with us, or place an order for products.

We collect, store, and process your information to manage your purchases, complete transactions, arrange product delivery, handle possible returns or refunds, and provide customer support.

The personal information we may collect includes, but is not limited to, your full name, email address, mobile phone number, billing address, shipping address, and other contact information necessary to process your order.

We may also collect order-related information, including purchased products, order numbers, transaction references, payment status, delivery details, order history, and refund or return information.

When you create an account on our Site, we may collect your username, email address, encrypted password, account preferences, and other information associated with your account.

Additionally, we may automatically collect certain technical information when you browse our Site, such as your IP address, browser type, device information, operating system, pages visited, and browsing activity.

We use the information you provide to process your orders, administer your account, verify transactions, arrange deliveries, respond to inquiries, improve our website, and provide the products and services you request.

We may use your contact information to send order confirmations, payment notifications, delivery updates, and other service-related communications. With your consent where required, we may also send promotional information about our products, special offers, discounts, and new arrivals.

We may share your name, phone number, and delivery address with third-party courier services or delivery partners when necessary to deliver your purchased products.

You must ensure that the information you provide to us is accurate, complete, and up to date. You are responsible for informing us of any changes to your personal or delivery information.

Your order details may be stored in our system so that you can review your previous purchases, check order status, and manage your account by logging into our Site. You are responsible for keeping your account credentials confidential and preventing unauthorized access to your account.

Other Uses of Your Personal Information

We may use certain information for internal research, statistical analysis, and understanding customer preferences to improve our products, services, and shopping experience.

We may analyze general website usage patterns, product interests, customer activity, and shopping trends. Where possible, such information may be aggregated or anonymized so that it does not directly identify individual customers.

We may also send you information about OriginUK, our products, services, special promotions, seasonal offers, and other relevant business updates through email or SMS, subject to your preferences and applicable requirements.

If you do not wish to receive promotional communications from us, you may opt out at any time by contacting our customer support team or using the unsubscribe option where available.

Please note that opting out of promotional communications will not prevent us from sending essential service-related messages, including order confirmations, payment updates, and delivery notifications.

Competitions and Promotional Activities

From time to time, OriginUK may organize promotional campaigns, special offers, giveaways, or competitions for customers.

If you participate in any such activity, we may use the information you provide to manage your participation, verify eligibility, contact winners, and distribute prizes or promotional benefits.

Additional terms and conditions may apply to individual promotional activities and will be communicated where applicable.

Third Parties and Links

We may share necessary personal information with trusted third-party service providers who assist us in operating our business and providing services to our customers.

These third parties may include courier and delivery companies, payment gateway providers, website hosting providers, technical service providers, and communication service providers.

For example, we may share your name, phone number, and delivery address with courier partners to complete deliveries. We may also share relevant transaction information with payment service providers to process online payments, verify transactions, or manage refunds.

We may also disclose personal information where required by applicable laws, regulations, legal proceedings, or lawful requests from authorized authorities.

Other than the purposes described in this Privacy Policy, we do not sell or rent your personal information to third parties for their independent marketing purposes.

Our Site may contain links to external websites, payment services, or social media platforms. Please be aware that we are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their respective privacy policies before sharing your personal information.

2. Cookies

The acceptance of cookies is not a requirement for browsing our Site. However, certain website functionalities, including shopping cart management, account login, and checkout processes, may require cookies to function properly.

Cookies are small text files stored on your device through your web browser when you visit certain websites. They help websites recognize your device, remember your preferences, maintain your shopping session, and improve your browsing experience.

We may use cookies for purposes such as remembering items in your shopping cart, maintaining login sessions, saving website preferences, understanding website traffic, and improving website performance.

You can configure your browser settings to refuse or delete cookies. However, disabling certain cookies may affect the functionality of our Site, and some shopping or checkout features may not work correctly.

We may also use third-party analytics and marketing technologies, such as Google Analytics or Meta Pixel, if enabled on our website. These technologies may use cookies or similar tools to help us understand website performance, customer interactions, and advertising effectiveness.

The use of third-party tracking technologies is subject to the respective providers’ privacy policies and applicable requirements.

3. Security

We take reasonable technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

These measures may include secure website connections (SSL/HTTPS), access restrictions, password protection, security monitoring, and other appropriate safeguards.

We also take reasonable steps to ensure that access to personal information is limited to authorized individuals who need such information to perform their responsibilities.

However, no method of electronic transmission or internet-based storage can guarantee absolute security. Therefore, although we make reasonable efforts to protect your information, we cannot guarantee complete security against all possible risks.

You are also responsible for protecting your account password, login credentials, and personal devices from unauthorized access.

4. Your Rights

You have the right to request information about the personal data we hold about you, subject to applicable laws.

You may request access to your personal information, ask us to correct inaccurate or incomplete information, and request deletion of your personal information where legally permitted.

You may also request that we stop using your personal information for direct marketing purposes.

If you believe that your personal information has been used improperly or that your privacy has been violated, you may contact us to raise your concerns.

We will make reasonable efforts to respond to legitimate privacy-related requests within an appropriate timeframe.

5. Data Deletion

The personal information you provide to us is not permanently fixed. You may request to review, update, correct, or delete certain personal information associated with your account.

If you wish to delete your account or request the removal of your personal information from our records, please contact our customer support team using the contact information provided below.

Please note that certain information may need to be retained for order records, accounting purposes, legal compliance, fraud prevention, dispute resolution, or other legitimate business requirements.

Where deletion is legally permitted and no further retention is required, we will take reasonable steps to delete or anonymize the relevant information.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, the collection or use of your personal information, or your privacy rights, please contact us through the following details:

Business Name: OriginUK
Website: https://originuk.com.bd/
Email: admin@originuk.com.bd
Contact: Through our website’s available customer support or WhatsApp option.

Our customer support team will make reasonable efforts to assist you with your privacy-related inquiries.

OriginUK
Your Trusted Destination for Original UK Products.

Last Updated: 30 October 2026